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Frequently Asked Questions
Orders & Shipping
Yes. All orders over $150 ship free within the US. International shipping is available at checkout with rates calculated by destination.
US orders arrive within 3-7 business days. International orders typically take 7-14 business days depending on your location. You'll receive a tracking number as soon as your order ships.
Once your order ships, you'll receive an email with your tracking number. You can also check your order status anytime by logging into your account.
Returns & Exchanges
We offer a 30-day return policy on all unworn items in their original packaging. Simply reach out to our team through the contact page and we'll guide you through the process. No hassle, no questions.
Yes. If you need a different size or style, contact us within 30 days and we'll arrange an exchange. We want you to be completely satisfied with your piece.
If your order arrives damaged, contact us immediately with photos and we'll send a replacement right away. Your satisfaction is our priority.
Product & Care
Every MANNIKO piece is crafted from premium materials designed for daily wear. Specific material details are listed on each product page. We use high-quality metals and finishes that maintain their look over time with proper care.
Store your pieces in the included MANNIKO box when not wearing them. Avoid contact with water, perfume, lotions, and chemicals. Clean gently with a soft, dry cloth. With proper care, your jewelry will maintain its premium look for years.
Each product page includes a size guide specific to that piece. For chains, we recommend measuring a chain you currently own and comparing it to our length options. For rings, visit any local jeweler for a quick sizing or use a printable ring sizer. If you're unsure, contact us and we'll help.
Other
Every MANNIKO order arrives in our signature branded box, ready to gift. No additional packaging needed — it's built into the experience.
For wholesale inquiries, please reach out through our contact page with details about your business and we'll get back to you.
You can reach us anytime through our contact page. We typically respond within 24 hours.